Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Terms and conditions of use
Terms and Conditions of Use
These Terms and Conditions govern the use of the website and the services offered by Fresh Mind. By accessing or using our services, you agree to these terms. If you disagree with any part of them, you should not use our website or services.
General
Fresh Mind provides personalized meal plans, including the preparation and delivery of healthy meals. These terms and conditions apply to all transactions conducted through our website. By using it, you agree to be bound by them.
User Registration
To use our services, you must complete the registration form, providing accurate and up-to-date information. As a user, you are responsible for maintaining the confidentiality of your login credentials. Fresh Mind is not responsible for unauthorized third-party access to your account.
Service Description
Fresh Mind offers personalized meal plans and the delivery of fresh meals to your doorstep. Product specifications, such as ingredients, may vary slightly based on availability. Users are responsible for providing complete information about any allergies or relevant health conditions when filling out the health form.
Payments and Prices
The prices of meal plans are clearly stated on our website and are subject to change without prior notice. We accept the following payment methods:
- Credit or debit card
- Bank transfer
- PayPal
Payment must be completed before the activation of meal plans and deliveries. We do not offer refunds for meals already delivered or consumed unless there is an error in the order or significant issues with the product’s quality.
Deliveries
Deliveries are made according to the schedule established during the registration process. Fresh Mind is committed to meeting delivery dates and times but is not responsible for delays caused by external factors such as traffic or adverse weather conditions.
If you are unavailable to receive your delivery, you must inform us in advance. If delivery is not possible due to reasons beyond our control, a new delivery attempt will be made during the next scheduled cycle.
Cancellations and Modifications
You can modify or cancel your Fresh Mind subscription at any time by notifying us at least 24 hours in advance. If this deadline is not met, the meals will be processed and delivered as agreed, and no refunds will be provided for unconsumed meals.
Fresh Mind reserves the right to cancel or reject any order. In such cases, the customer will be notified, and any payment received will be refunded.
User Responsibilities
By using our services, you agree to provide accurate and complete information about your dietary preferences and restrictions, including any allergies or health conditions. Fresh Mind is not liable for adverse reactions if proper information is not provided.
Limitation of Liability
Fresh Mind is not responsible for:
- Any indirect, special, or consequential damage arising from the use of our services.
- Issues related to ingredients, allergies, or medical conditions not properly disclosed.
- Delivery failures or delays beyond our reasonable control.
In no event shall our liability exceed the total value of the order placed.
Intellectual Property
All content on our website, including logos, text, images, videos, and graphics, is the property of Fresh Mind or its respective licensors and is protected by copyright and intellectual property laws. Reproduction, distribution, or use without express authorization is prohibited.
Website Use
Users agree to use the website responsibly and in compliance with the law. The following is prohibited:
- Using the website for illegal or fraudulent activities.
- Unauthorized access to our networks or systems.
- Introducing viruses or other malicious materials to the site.
Fresh Mind reserves the right to restrict access to the site if misuse is suspected.
Third-Party Links
Our website may include links to third-party websites. These links are provided solely for your convenience, and Fresh Mind is not responsible for the content or privacy practices of these sites.
Changes to the Terms and Conditions
Fresh Mind reserves the right to modify these terms at any time. Any changes will be posted on this page, and continued use of the website or services after the modification implies acceptance of the new terms.
Applicable Law
These Terms and Conditions are governed by applicable local laws. Any disputes arising in relation to these terms must be resolved in the competent courts of [your country/city].
Contact
If you have any questions about these Terms and Conditions, you can contact us at:
Email: [your_email@freshmind.com]
Phone: [contact number]
Address: [physical address, if applicable]
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